These Terms & Conditions constitute a legally binding agreement between you (the user) and cz99 governing your access to and use of the cz99 platform, including all gaming, betting, casino, payment, and account services offered at cz99.bid.
These are the most critical aspects of the cz99 Terms & Conditions. The full legal text follows below — please read it in its entirety before using the platform.
cz99 services are exclusively for adults aged 21 and above. Registering with false age information is a material breach of these Terms and will result in immediate account termination and forfeiture of any balance held. cz99 reserves the right to request identity documentation at any time to verify age compliance.
Each individual may hold only one active cz99 account. Opening multiple accounts — whether for bonus abuse, to circumvent self-exclusion, or for any other purpose — is strictly prohibited and constitutes a serious breach. Duplicate accounts will be closed and associated balances may be forfeited without prior notice.
All cz99 bonuses, free spins, and promotional credits are subject to wagering requirements before withdrawal eligibility is established. Bonus abuse — including but not limited to collusion, matched betting strategies intended to circumvent wagering requirements, or exploitation of promotional terms — will result in bonus cancellation and potential account suspension.
cz99 reserves the right to request Know Your Customer (KYC) documentation before processing any withdrawal. Documents may include national identity verification, proof of address, and payment method ownership confirmation. Failure to provide satisfactory documentation within the requested timeframe may result in withdrawal processing delays or account suspension.
Using cz99 for money laundering, fraud, or any illegal activity is strictly prohibited and will be reported to relevant authorities. Collusion between players, use of automated betting software or bots, hacking or attempting to manipulate game outcomes, and any activity that violates these Terms will result in immediate permanent account termination.
By accepting these Terms, you acknowledge that gambling involves financial risk and that cz99 is an entertainment service, not an income source. You agree to use the responsible gaming tools available in your cz99 account and to contact cz99 support immediately if you believe your gambling behaviour is becoming problematic. cz99 actively monitors for signs of problem gambling.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
2.1 By accessing the cz99 platform, completing the account registration process, making any deposit, placing any bet or wager, or otherwise utilising any feature of the cz99 Services, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety.
2.2 These Terms constitute a legally binding agreement between you and cz99. If you do not agree to these Terms, you are not authorised to access or use the cz99 platform and must cease all use immediately.
2.3 These Terms should be read in conjunction with cz99's Privacy Policy, Responsible Gaming Policy, and any game-specific or promotion-specific rules that may apply to particular Services or offers. All such supplementary documents form part of the overall agreement between you and cz99.
2.4 cz99 reserves the right to amend these Terms at any time. Continued use of the platform following the publication of amended Terms constitutes acceptance of those amendments. Users are encouraged to review these Terms periodically.
3.1 Minimum Age: Use of the cz99 platform is strictly restricted to individuals who are 21 years of age or older. By creating an account or using the Services, you expressly represent and warrant that you are at least 21 years old at the time of registration and remain so throughout your use of the platform.
3.2 cz99 has a zero-tolerance policy regarding underage gambling. Any person who is discovered to be under the age of 21 will have their account immediately terminated. Any funds deposited by an underage user will be returned to the original payment source after deduction of any amounts won through gambling activity. Any winnings generated by an underage user are void and will not be paid out.
3.3 Jurisdictional Eligibility: You are solely responsible for determining whether your use of the cz99 platform complies with the laws applicable in your jurisdiction. cz99 does not represent that the Services are legal in all jurisdictions. Users accessing cz99 from jurisdictions where online gambling is prohibited do so at their own risk and in potential violation of local law.
3.4 Verification Rights: cz99 reserves the right to request age verification documentation from any user at any time, including but not limited to national identity cards, passports, or driving licences. Failure to provide satisfactory age verification documentation within a reasonable timeframe may result in account suspension and withdrawal processing delays.
3.5 cz99 is not available to individuals who have been self-excluded from the platform or who have been permanently banned from cz99 for any reason.
4.1 To access the full range of cz99 Services, you must create a registered account. You agree to provide accurate, complete, and current information at the time of registration and to update such information promptly if it changes.
4.2 One Account Per Person: Each individual is permitted to hold only one (1) active cz99 account at any given time. The opening of multiple accounts — whether using different email addresses, phone numbers, payment methods, or any other means — is strictly prohibited and constitutes a material breach of these Terms.
4.3 You must not open an account on behalf of another person or allow another person to use your cz99 account to place bets or access gaming Services. Each account is strictly personal to the registered account holder.
4.4 Accounts found to be duplicates will be closed without prior notice. Any bonus funds, promotional credits, or winnings generated through duplicate accounts may be forfeited. Genuine deposited funds will be returned to the original payment source after any applicable deductions.
4.5 cz99 reserves the right to decline any account registration application without obligation to provide a reason for the decision.
5.1 You are solely responsible for maintaining the confidentiality of your cz99 account login credentials, including your username and password. You must not share your login credentials with any other person.
5.2 You agree to notify cz99 immediately upon becoming aware of any unauthorised access to your account or any other breach of security. cz99 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
5.3 All activity conducted through your cz99 account — including bets placed, deposits made, and withdrawals requested — will be deemed to have been authorised by you unless and until you notify cz99 of a security breach in writing.
5.4 cz99 strongly recommends that all users enable two-factor authentication (2FA) on their accounts to provide an additional layer of security beyond username and password. The availability of 2FA does not transfer the responsibility for account security from the user to cz99.
5.5 cz99 will never contact you to request your password. Any communication purporting to be from cz99 and requesting your password should be treated as fraudulent and reported to our support team immediately.
6.1 cz99 accepts deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT. All account balances are held in Pakistani Rupees (PKR). The minimum deposit amount is Rs 100 unless otherwise specified in a promotional offer.
6.2 Deposits must be made from payment methods that are registered in your own name. You may not deposit using payment accounts belonging to third parties. Use of third-party payment methods is a serious breach of these Terms and may result in account suspension pending investigation.
6.3 cz99 will credit confirmed deposits to your account balance as promptly as reasonably practicable following confirmation of receipt from the relevant payment provider. JazzCash and EasyPaisa deposits are typically credited instantly. Bank transfer deposits may take longer depending on the processing times of the relevant financial institution.
6.4 cz99 does not guarantee the availability of any specific payment method at any given time. Payment methods may be added, modified, or removed without prior notice. Disruptions to payment provider services are beyond cz99's control.
6.5 Any deposit made to cz99 that cannot be attributed to a registered account, or that is made in error, will be handled in accordance with standard financial reconciliation procedures. Contact cz99 support immediately if you believe a deposit has not been credited correctly.
7.1 Withdrawal requests will be processed to the same payment method used for the most recent qualifying deposit, where technically feasible. cz99 reserves the right to use alternative payment methods at its discretion where the original method is unavailable.
7.2 KYC Requirements: Before processing any withdrawal, cz99 may require you to complete identity verification (KYC). Required documentation may include, but is not limited to: a government-issued photo identification document (CNIC, passport, or driving licence); proof of residential address dated within three months; and confirmation of ownership of the payment method used for deposits.
7.3 cz99 targets processing verified withdrawal requests within thirty (30) minutes for JazzCash and EasyPaisa withdrawals. Actual processing times may vary based on payment provider processing schedules, volume of requests, and any compliance review requirements. cz99 does not guarantee specific withdrawal processing times.
7.4 Withdrawals may only be made to payment accounts in the name of the registered cz99 account holder. Withdrawal requests to third-party payment accounts will not be processed.
7.5 cz99 reserves the right to withhold or delay any withdrawal pending completion of a security, fraud, or AML (Anti-Money Laundering) investigation. You will be notified of any such delay where legally permissible to do so.
7.6 The minimum withdrawal amount is Rs 500 unless otherwise specified. Withdrawal limits may apply based on your account verification status, payment method, and VIP tier.
8.1 cz99 may offer bonuses, free spins, cashback, reload promotions, and other promotional incentives from time to time. All bonuses are subject to specific terms and wagering requirements that will be communicated at the time the promotion is offered. Where no specific bonus terms are communicated, the general bonus terms stated in this section apply.
8.2 Bonus funds credited to your account must be wagered the specified number of times (the "Wagering Requirement") before any associated winnings or bonus balance becomes eligible for withdrawal. Wagering requirements are calculated on the total bonus amount credited unless otherwise specified.
8.3 Bonus Abuse: The following activities are considered bonus abuse and will result in bonus cancellation and may result in account suspension: opening multiple accounts to claim welcome bonuses multiple times; using betting strategies designed to circumvent wagering requirements; collusion with other users to meet wagering requirements; exploiting technical errors or loopholes to generate bonus credits.
8.4 cz99 reserves the right to alter, suspend, or cancel any promotion at any time without prior notice. Changes will not affect bonuses already claimed and in active use at the time of the change.
8.5 Bonus funds and any winnings derived from bonus funds that are subject to an active wagering requirement are not eligible for withdrawal until the wagering requirement has been fully satisfied. Attempting to withdraw before satisfying wagering requirements will result in the forfeiture of the bonus and any associated winnings.
8.6 cz99 reserves the right to void any winnings and cancel any withdrawal where there is evidence of bonus abuse, regardless of whether the wagering requirement has been met.
9.1 All games available on the cz99 platform are supplied by licensed third-party providers and are certified by independent testing laboratories for Random Number Generator (RNG) compliance. The outcome of all cz99 casino games is determined by certified random processes that cannot be predicted or influenced by either the player or cz99.
9.2 Sports betting markets and live betting odds on cz99 are set by the platform and its data providers based on real-world event probabilities. cz99 reserves the right to suspend, void, or settle betting markets at its discretion in accordance with its sports betting rules, including in the event of cancellation or postponement of sporting events, errors in odds publication, or data feed failures.
9.3 In the event of a technical malfunction, server error, or disconnection during a game or betting session, cz99 will use its commercially reasonable efforts to reconstruct the state of the game from server-side records. Where the outcome of a game cannot be definitively determined, the bet or game round may be voided and the relevant stake returned to your account balance.
9.4 Decisions made by cz99 regarding game settlement, bet voiding, and dispute resolution are final and binding, subject only to the formal complaints procedure described in Section 18.
9.5 The use of automated betting software, bots, scripts, or any technology designed to gain an unfair advantage in any cz99 game or betting market is strictly prohibited.
10.1 The following activities are strictly prohibited on the cz99 platform. Engaging in any of these activities will result in immediate account suspension, permanent termination, forfeiture of balances, and may be reported to relevant law enforcement authorities:
11.1 cz99 is committed to promoting responsible gaming and providing tools to help users maintain control over their gambling activity. By accepting these Terms, you acknowledge that cz99 is an entertainment platform and that gambling involves financial risk. You agree not to gamble with funds you cannot afford to lose.
11.2 The following responsible gaming tools are available to all cz99 account holders and can be activated at any time through your account settings:
11.3 Self-exclusion requests are processed immediately upon receipt and will be maintained for the duration requested. Users who have self-excluded must not attempt to register new accounts or circumvent the self-exclusion in any way. Assisting a self-excluded individual in accessing cz99 services is also prohibited.
11.4 cz99 may, at its sole discretion, impose responsible gaming restrictions on any account where there is evidence that the account holder's gambling behaviour presents a risk of harm to themselves, regardless of whether the account holder has requested such restrictions.
11.5 If you believe you may have a gambling problem, we strongly encourage you to seek assistance from qualified support services. Visit our Responsible Gaming page for more information and resources.
12.1 All content available on the cz99 platform — including but not limited to the cz99 brand name and logo, website design, text, graphics, game interfaces, software, data compilations, and all other materials — is the proprietary property of cz99 or its licensors and is protected by applicable intellectual property laws.
12.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cz99 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not constitute a transfer of ownership and does not grant you any rights in or to the intellectual property of cz99 beyond the right to use the Services as described.
12.3 You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, licence, create derivative works from, transfer, or sell any content obtained from the cz99 platform without the prior written consent of cz99.
13.1 To the maximum extent permitted by applicable law, cz99 excludes all liability for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the cz99 platform or Services, including but not limited to loss of profits, loss of data, loss of goodwill, or any other losses.
13.2 cz99 provides its Services on an "as is" and "as available" basis. cz99 does not warrant that the platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Technical outages, maintenance windows, and connectivity interruptions may occur from time to time.
13.3 cz99 is not responsible for any losses arising from: events outside of cz99's reasonable control (including natural disasters, civil unrest, or acts of government); failures of third-party payment providers; errors made by users in placing bets or operating their accounts; or events resulting from a user's violation of these Terms.
13.4 Nothing in these Terms shall limit or exclude cz99's liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.
14.1 cz99 reserves the right to suspend, restrict, or permanently terminate any user account at any time, with or without notice, where cz99 has reasonable grounds to believe that: (a) the user has breached these Terms; (b) the account has been involved in fraudulent, illegal, or abusive activity; (c) the account poses a risk to the integrity of the platform or other users; or (d) cz99 is required to do so by applicable law or regulatory directive.
14.2 Upon account termination for breach of these Terms, cz99 reserves the right to forfeit any bonus funds, promotional credits, and winnings derived from bonus activity. Genuine deposited funds not involved in fraudulent activity will be returned to the original payment source after any applicable deductions and pending completion of any outstanding verification or investigation processes.
14.3 Users who wish to voluntarily close their cz99 account may do so at any time by contacting cz99 support. All wagering requirements must be satisfied and pending withdrawal requests resolved before an account can be closed. Outstanding balances will be paid out to the verified payment method on record.
15.1 cz99 collects, processes, and stores personal data about its users in accordance with its Privacy Policy, which forms part of the overall agreement between you and cz99. By accepting these Terms, you also acknowledge and accept the terms of the cz99 Privacy Policy.
15.2 cz99 collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention, regulatory compliance, and personalised service delivery. cz99 does not sell personal data to third parties for commercial purposes.
15.3 For full details of how cz99 collects, uses, stores, and protects your personal data, please review the cz99 Privacy Policy.
16.1 cz99 reserves the right to amend, update, or replace these Terms & Conditions at any time. The most current version of the Terms will always be published on the cz99 website with the effective date clearly indicated at the top of the document.
16.2 Where amendments are material, cz99 will endeavour to provide reasonable advance notice via email or on-platform notification. Minor amendments, clarifications, and corrections may be made without prior notice.
16.3 Your continued use of the cz99 platform following the publication of any amended Terms constitutes your binding acceptance of the updated Terms. If you do not accept any amendment, you must cease using the cz99 platform immediately and may request account closure in accordance with Section 14.3.
17.1 These Terms & Conditions are governed by and shall be construed in accordance with the laws applicable under the international gaming regulatory framework under which cz99 operates. The application of any specific national law is subject to the regulatory jurisdiction governing cz99's licence.
17.2 Informal Resolution: In the event of any dispute, complaint, or claim arising from your use of cz99 Services, you are encouraged to contact cz99 customer support in the first instance via live chat or email. The cz99 support team will endeavour to resolve disputes informally and promptly. Most disputes are resolved within 48 hours of being raised.
17.3 Formal Complaints: If your complaint cannot be resolved informally, you may submit a formal written complaint to cz99 via email at [email protected]. cz99 will acknowledge formal complaints within 5 business days and will provide a substantive response within 28 days. If cz99's response does not resolve your complaint to your satisfaction, you may seek to escalate the matter through the dispute resolution mechanisms available under the applicable regulatory framework.
17.4 Nothing in this clause limits your right to seek urgent injunctive or other equitable relief from a court of competent jurisdiction where such relief is warranted.
18.1 For any questions, concerns, or queries regarding these Terms & Conditions, or any aspect of the cz99 platform, please contact us through the following channels:
18.2 For responsible gaming support and self-exclusion requests, please refer to our Responsible Gaming page or contact the 24/7 support team directly via live chat.
18.3 For privacy-related queries and data subject requests, please refer to the cz99 Privacy Policy for full contact details and procedures.
Understanding the rules is the first step to a great experience. cz99 offers cricket betting, live casino, 500+ slots, crash games, keno, and more — all in PKR, all with JazzCash and EasyPaisa, and all under a clear, fair set of terms you've just read.